maintain your membership


 

Already an Infinity Member and need some support? Call 613 548 7685 or 613 384 6463 during our desk staff hours (evenings after 4pm) and we will be happy to help you out.

as an infinity member, you’re entitled to these perks!

unlimited yoga

Take as many drop-in yoga & meditation classes as you’d like each month. Specialty classes included Suspension Yoga™ $25 FREE + Pre+Postnatal $22 FREE

preferred discounts

FREE or 10-50% off access to workshops & events including 2 FREE 30 Day Yoga Challenges each year

bring a friend to class

Enjoy unlimited guest passes each month. max 2 people/class with you – new guests only – no online reservations

earn free yoga

Earn Samatva $REWARDS by referrals, online class booking + appts. It’s like FREE events, yoga + bodywork.

members only

Free mat storage
$10/month savings

maintain your Infinity membership

HOLD YOUR MEMBERSHIP

Hold your membership as often as you want and save your rate!  A $25 administration fee is applied for each hold request. Holds are available from 1 to 4 months as often as you’d like and run from payment date to payment date or 1st of the month (annual option only).  No pro-rating for mid-month holds.  Holds cannot be made retroactive. Mat storage is not included during hold periods, so please take yours home otherwise it may be considered abandoned and subject to donation without contact!  We will remind you to take it home when you put your membership on hold.

hold my membership

cancel your membership

Cancel anytime by logging into your MINDBODY Online (MBO) account – cancellations not accepted via phone or email. No notice required. No cancellation fee. Absolutely no refunds or transfers for forgotten or non-practiced months. Cancellations cannot not be made from hold status, membership re-activation is required. Mats in studio storage will be considered abandoned 14 days after cancellation and subject to donation without contact.

IMPORTANT By clicking the terminate button on your active membership in the Mind Body Online screen, you will be immediately ending your membership + practice period. To enjoy your pass to its fullest, please refrain from cancellations until just before your renew date as all terminations are effective on cancellation date and cannot be pro-rated.

log into my MBO account

Infinity PLUS + FREE Month Cancellation Exception

Infinity PLUS + FREE Month Cancellation Exception – If you choose the Infinity PLUS option to enjoy a free month, you can cancel anytime after 6 month commitment is met – $100 early termination fee option available to cancel early. Submit your cancellation request with the electronic form on our website no later than 10 days before upcoming payment to allow processing time. No refunds for cancellation requests submitted after this 10 day period – your next payment will process.. Students will have use of the Membership Benefits until paid passes have expired.

For older contracts (+ six months ago signing), we have updated our cancellation term to 10 days notice from final payment, we hope that you will enjoy the shorter notification period as we have extended it to you too. If you are within the 10 days of your termination date, your next payment will process, however no final payment if it is longer.

submit your cancellation request now

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